Who this covers
This policy explains how Chalo Kaam Pe (“ChaloKaamPe”, “we”, “us”) handles personal data when you use our website, the ChaloKaamPe associate app, and the ChaloKaamPe recruiter platform (together, the “Services”). “Associates” are people looking for work. “Recruiters” are employers or their authorised representatives hiring through the Services.
What we collect
- Account data: name, mobile number, login/security information and account role; for recruiters, business details and verification information relevant to the recruiter account.
- Profile data (associates): city/area, work preferences, preferred role, salary/shift/location preferences, availability, experience, skills, education, languages and information you choose to add.
- Activity data: opportunities viewed and applied to, requirements posted, profiles previewed or unlocked, readiness activity and other account events needed to operate the service.
- Device and security data: device/browser information, session identifiers, IP address, app version, approximate location where enabled, diagnostic logs and security/audit events.
- Communications: messages you send to our support, hiring or safety teams.
- Payment and billing data (recruiters): billing details, tax information, invoices, wallet/credit activity, plan information and payment status. Payment transactions may be processed by the payment provider used at checkout.
How we use it
- To create and secure your account, including verifying your mobile number.
- To show associates relevant opportunities and show recruiters relevant candidates.
- To enable recruiters to contact associates after unlocking a profile.
- To operate recruiter/company verification controls and investigate reports of misuse, fraud or scams.
- To deliver readiness training and track progress.
- To provide support, send service messages, and improve the Services.
- To comply with legal obligations.
We process personal data for account operation, requested hiring services, security, support, compliance and other purposes permitted by applicable law. Where processing relies on consent, withdrawal may limit the features that depend on that consent.
When we share it
- With recruiters/employers: candidate information may be made available for legitimate hiring purposes under platform access rules. Contact details remain controlled until the applicable unlock/access rule permits them.
- With service providers: providers that support hosting, SMS/OTP delivery, analytics, payments, communications, verification, security or customer support may process information needed to provide those services.
- For legal reasons: where required by law, court order or a lawful request from a government authority, or to protect users from fraud or harm.
Contact details and unlocking
An associate’s mobile number is not displayed on candidate previews. Contact access is provided only when the applicable recruiter account and unlock rules permit it. Recruiters may use unlocked contact details only for authorised hiring purposes and must not resell or use them for unrelated marketing. Misuse can be reported to support@chalokaampe.com.
How long we keep it
We keep personal data only for as long as reasonably needed to operate accounts and hiring workflows, meet legal or tax obligations, maintain security and audit records, resolve disputes, and prevent fraud. When information is no longer needed for those purposes, it may be deleted or anonymised in accordance with applicable law and platform retention rules.
Your rights
Subject to applicable law and the status of relevant legal provisions, you may request information about your personal data, correction or updating of inaccurate data, erasure where appropriate, withdrawal of consent, and grievance redressal. Use the available in-platform privacy/deletion controls or write to support@chalokaampe.com. Identity verification may be required before a request is completed.
Security
We use access controls, server-side security measures, rate limits, audit/security logging and other safeguards intended to protect platform data. No internet service is completely risk-free; protect your OTP/PIN and report suspected account misuse promptly.
Cookies
This website uses essential session storage/cookies for security and form protection. Where analytics or similar optional technologies are enabled, they should be used in accordance with the notices and controls presented on the relevant ChaloKaamPe surface.
Children
ChaloKaamPe frontline-job accounts are intended for adults aged 18 or older. Accounts identified as underage may be restricted from hiring workflows in accordance with platform policy and applicable law.
Changes
We may update this policy. Material changes will be notified in the app or on this page, with the “last updated” date revised.
Grievance contact
Chalo Kaam Pe
Email: support@chalokaampe.com
Privacy and platform grievances can be sent to the contact above. ChaloKaamPe may verify the requester before acting on an account or data request.